FAQ

What is your return policy?

You can return your item within 30 days of delivery for a full refund or exchange. Please ensure the item is in its original condition with all tags attached.

How do I track my order?

Once your order ships, we'll send you an email with a tracking number. You can use this number on the carrier's website to see your delivery status.

Do you ship internationally?

Yes, we ship to most countries. You can view shipping options and costs at checkout.

What payment methods do you accept?

We accept all major credit cards, as well as [PayPal, Apple Pay, etc.].

How do I find the right size?

Our detailed size guide is available on each product page. We recommend measuring yourself and comparing it to our guide for the best fit.

Can I change or cancel my order?

We process orders quickly, but we'll do our best to help. Please contact our support team as soon as possible after placing your order.

What are your clothes made of?

Each product page includes a full list of materials and care instructions in the description.

How do I care for my clothing?

Care instructions are provided on the tag of each garment. You can also find them on the product page of our website.

How can I contact customer service?

You can reach us through our contact form, email at info@rtrystore.com, or via our live chat during business hours.